Truck toll Poland - Measurement and implementation performance parameters

In 2012 the "Viatoll" truck toll was introduced in Poland. Rapp was commissioned by the operator Kapsch to develop a system to measure and document the performance parameters (KPI) specified in the contract. Rapp was responsible for implementing the performance parameters, interpreting the contract requirements and negotiating them with the client, defining the measurement instruments and specifying the measurement methods, monitoring the implementation and accompanying the acceptance tests.